Support contact details
Email us at hello@stop-shop.eu. We usually reply as soon as possible during support hours.
For faster help with order issues, include your order number and a short description.
Order support guidance
If your order arrives damaged, incorrect, missing or incomplete, please contact support with your order number and photos if relevant.
Because many products are food or grocery items, return options may depend on the situation and product condition.
- Order number
- Short explanation of the issue
- Photos if relevant
- Email used for the order
Helpful links
Send us a message
Please use the form below for support requests. We will reply as soon as possible.